Nicky Clarke: Chief of People, Northern Care Alliance NHS, UK
Bev White: Group CEO, Harvey Nash, UK
Chris Robinson: IQEQ, UK
Why did it take a global pandemic for so many businesses to see true digitalisation, and what will the lasting effects be?
For most, lockdown happened quickly, and many organisations have been surprised how successfully they have adapted; but how permanent is this ‘new normal’?
Customer expectations are changing, do organisations have the ability to keep up? We explore what is at the heart of what customers ‘want’ and how can organisations adapt.
Could this be the dawn of a new age for equality? After all, everyone has access to Zoom, the ‘old boys’ clubs are closed, and the children are within arms-reach of both parents. If only it were that easy…
Nicky Clarke is the Chief of People at the Northern Care Alliance in Manchester. This Podcast covers how to retain the innovation and creativity that has come out of the COVID crisis, the need for organisations to focus on the long term effects of people working from home and lessons from the NHS on cross skilling the workforce.