Anna Kopp: IT Director, Microsoft, Germany
Nicky Ivory-Chapman: Head of Talent Acquisition, Channel 4, UK
David Deacon: Chief Talent Officer & author, UK
Why did it take a global pandemic for so many businesses to see true digitalisation, and what will the lasting effects be?
For most, lockdown happened quickly, and many organisations have been surprised how successfully they have adapted; but how permanent is this ‘new normal’?
We’ve talked about flexible and remote working for years, but for many it took a crisis to really make it happen. How will this impact the way resource, engage and reward our workforce?
Customer expectations are changing, do organisations have the ability to keep up? We explore what is at the heart of what customers ‘want’ and how can organisations adapt.
Nicky Clarke is the Chief of People at the Northern Care Alliance in Manchester. This Podcast covers how to retain the innovation and creativity that has come out of the COVID crisis, the need for organisations to focus on the long term effects of people working from home and lessons from the NHS on cross skilling the workforce.