Our Experts

Nicky Clarke

Nicky Clarke

Chief of People
Northern Care Alliance NHS

Nicky Clarke is the Chief of People at the Northern Care Alliance in Manchester, a group organisation of two NHS Trusts with 19000 employees.  

She joined the NHS in 2013 after a long career in the private sector working for Cadbury, Boots and Rolls Royce.  

Her time in the NHS started at Chesterfield and then moved to Director of HR at Nottingham University Hospitals before moving to the North West last year.  

Nicky has a generalist HR background and has worked in manufacturing, healthcare and retail and has worked on many big change programmes.  

Series One

Has the crisis accelerated and advanced digitalisation

Has the crisis accelerated and advanced digitalisation

Why did it take a global pandemic for so many businesses to see true digitalisation, and what will the lasting effects be?

Will things ever go back to the way things were

Will things ever go back to the way things were

For most, lockdown happened quickly, and many organisations have been surprised how successfully they have adapted; but how permanent is this ‘new normal’?

The New Shape of the Workforce

The New Shape of the Workforce

We’ve talked about flexible and remote working for years, but for many it took a crisis to really make it happen. How will this impact the way resource, engage and reward our workforce?

The Changing Customer Landscape

The Changing Customer Landscape

Customer expectations are changing, do organisations have the ability to keep up? We explore what is at the heart of what customers ‘want’ and how can organisations adapt.

An Inclusive New World

An Inclusive New World

Could this be the dawn of a new age for equality? After all, everyone has access to Zoom, the ‘old boys’ clubs are closed, and the children are within arms-reach of both parents. If only it were that easy…