Our Experts

David Youssefnia

David Youssefnia

Organizational Psychologist, Advisor and Founder

David Youssefnia is an organizational psychologist, founder and advisor.

He is currently helping companies prepare for and embrace the future of work.

Most recently, he was the co-founder and Chief Strategy Officer at Uplevel. He was responsible for infusing organizational science into the Uplevel platform so managers and engineers can do their best work.

Prior to co-founding Uplevel, David founded and sold the successful consulting firm Critical Metrics, retained by leading companies to help improve engagement and manager and team effectiveness.

He has also served as an advisor to several technology companies in the HR and Consumer Analytics space.

Earlier in his career, he helped build an employee research practice at Mercer, a global consulting firm. David holds a Ph.D. in Industrial-Organizational Psychology from the City University of New York.

When he’s not geeking out on organizational science and technology, you can find him tinkering around in a kitchen (past projects include home-made pastrami and smoked trout).

David lives in Seattle with his wife, 3 kids and a dog.

Series One

Has the crisis accelerated and advanced digitalisation

Has the crisis accelerated and advanced digitalisation

Why did it take a global pandemic for so many businesses to see true digitalisation, and what will the lasting effects be?

Will things ever go back to the way things were

Will things ever go back to the way things were

For most, lockdown happened quickly, and many organisations have been surprised how successfully they have adapted; but how permanent is this ‘new normal’?

The New Shape of the Workforce

The New Shape of the Workforce

We’ve talked about flexible and remote working for years, but for many it took a crisis to really make it happen. How will this impact the way resource, engage and reward our workforce?

The Changing Customer Landscape

The Changing Customer Landscape

Customer expectations are changing, do organisations have the ability to keep up? We explore what is at the heart of what customers ‘want’ and how can organisations adapt.

An Inclusive New World

An Inclusive New World

Could this be the dawn of a new age for equality? After all, everyone has access to Zoom, the ‘old boys’ clubs are closed, and the children are within arms-reach of both parents. If only it were that easy…